Group Reservations Coordinator

Group Reservations Coordinator
Company: Shanae’s Explores
Location: Fully remote — United States
Schedule: Part-time /Full- time
Compensation: $40k-60k yearly
About the Role
Shanae’s Explores is seeking a dependable Group Reservations Coordinator to support group organisers and manage reservation details. This role requires clear communication, careful organisation, and consistent follow-up to keep each group informed and prepared.
Key Responsibilities
Gather group requirements, preferred dates, participant numbers, and budgets.
Check availability and request group rates from service providers.
Prepare accurate quotes and explain inclusions, payment deadlines, and cancellation terms.
Maintain participant lists, room assignments, and special requests.
Track reservation confirmations, deposits, and outstanding balances.
Send timely updates and reminders to group organisers.
Coordinate reservation changes and help resolve client concerns.
Maintain accurate records and handle client information confidentially.
Qualifications
Strong communication and customer-service skills.
Excellent attention to detail and time management.
Ability to manage multiple groups and deadlines.
Familiarity with email, spreadsheets, and online systems.
Ability to work independently and collaborate remotely.
Reliable internet access and a suitable computer.
Experience in reservations, hospitality, administration, or event coordination is an advantage.
How to Apply
Submit your résumé through LinkedIn, along with a brief introduction highlighting your relevant skills and availability.

Work arrangement
Yes