Senior Site Reliability Engineer / Platform Engineer

Company Description KBC Technologies Group is an ISO-certified global IT solutions, services, and outsourcing company with a strong focus on IT secondment and managed services to support clients in scaling their operations worldwide. The organization delivers IT solutions and consulting across multiple sectors, including BFSI, telecom, government, retail, and manufacturing. KBC maintains registered offices in the UAE, Qatar, Oman, KSA, Egypt, the UK, Poland, Australia, and India, with operations in over 14 countries. Team members collaborate across diverse regions and industries, contributing to complex, large-scale technology initiatives for global clients. For more information, candidates can visit www.kbctechnologies.com or contact info@kbctechnologies.com.
Role Description This full-time remote role for a Senior Site Reliability Engineer / Platform Engineer focuses on designing, implementing, and maintaining highly reliable, scalable, and secure infrastructure and platform services for KBC’s global clients. The individual will build and optimize automation, observability, and deployment pipelines, ensuring consistent performance and availability of mission-critical systems. Daily responsibilities include monitoring production environments, diagnosing incidents, performing root-cause analysis, and implementing long-term fixes to reduce operational risk. The role involves close collaboration with software engineering, system administration, and security teams to define SLOs/SLAs, improve reliability practices, and enhance platform capabilities. The engineer will also contribute to technical standards, documentation, and best practices, while mentoring team members and supporting continuous improvement across SRE and platform engineering disciplines.
Qualifications
Strong skills in Site Reliability Engineering, including reliability best practices, incident management, and performance optimization.
Proficiency in Infrastructure design and management, such as cloud platforms (e.g., AWS, Azure, GCP), networking fundamentals, and infrastructure-as-code tools.
Hands-on experience with System Administration for Linux/Unix environments, configuration management, and security hardening.
Solid Software Development capabilities in at least one modern programming language (e.g., Python, Go, Java) and experience writing automation and tooling.
Advanced Troubleshooting skills, including log analysis, monitoring, debugging complex distributed systems, and performing root-cause analysis.
Experience with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or similar) is highly beneficial.
Familiarity with observability stacks (metrics, tracing, logging) and tools such as Prometheus, Grafana, ELK, or similar platforms.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
Ability to work effectively in distributed teams, communicate clearly with technical and non-technical stakeholders, and

Work arrangement
Yes