Outbound Patient Access & Enrollment Specialist – Maternal Telehealth (Remote)

Are you a natural relationship-builder who loves phone sales—but wants your work to actually mean something? 🤍📞
We are looking for a Patient Access & Enrollment Specialist to join an incredible, fast-growing virtual healthcare team dedicated to supporting new and expecting mothers across the US! 🤱✨
This is NOT a cold-calling role, and it’s NOT traditional customer service. You’ll be reaching out to warm, interested moms who have already requested help with breastfeeding and lactation care.
Your mission? Listen with deep empathy, guide them through their insurance-covered options, and help them get scheduled for expert care!
💖 Why You’ll Love This Role
100% Remote (W-2): Work comfortably from your home office anywhere in the US (working Eastern Time hours)!
Competitive Compensation: $27.00 – $30.00/hr base + uncapped commissions ($20 – $25 per booked & showed appointment)!
Zero Cold Calling: Every single lead has raised their hand asking for help.
Impact-Driven Mission: Help mothers access care that is 100% free to them through major health insurance plans.
Growth Opportunities: As the first dedicated sales hire, you’ll pave the way for leadership opportunities as the department scales!
📋 What You’ll Do Day-to-Day
Connect & Guide: Make high-volume outbound touchpoints (calls, texts, emails; ~150 calls/day) to warm prospective patients with energy and enthusiasm.
Build Instant Trust: Hold warm, consultative 5-to-10-minute conversations with moms who may be feeling stressed, overwhelmed, or vulnerable.
Verify Insurance Benefits (VOB): Effortlessly navigate digital insurance portals (like Availity) while on the phone to confirm coverage before booking.
Manage Your Pipeline: Keep leads organized in GoHighLevel (GHL) and Google Workspace so no mom falls through the cracks.
Drive Results: Meet and exceed conversion goals for booked and attended appointments.
✨ Who You Are
A Driven Communicator: You have 1–2+ years of experience in inside sales, appointment setting, patient enrollment, admissions, or high-volume phone outreach.
Deeply Empathetic: You know how to make people feel heard, supported, and cared for over the phone without ever being pushy or aggressive.
A Resilient Self-Starter: You love knowing your numbers, tracking your performance, and working autonomously in a remote environment.
Tech-Savvy & Patient: You can handle clunky insurance portals with patience and composure while holding a friendly conversation.
Mission-Aligned: A genuine passion or curiosity for maternal health, family wellness, or women’s telehealth is a huge plus!
🎁 Full Benefits Package
Medical, Dental, & Vision Insurance
401(k) with Company Matching
Generous Paid Time Off (PTO)
Optional Health Savings Account (HSA)
Full-time schedule: Monday – Friday (~9:00 AM – 5:30 PM ET)
📲 Ready to combine your sales talent with real human impact? Apply today and let's start a conversation! 💌

Work arrangement
Yes