Senior Healthcare Operations Officer (Part-time, Equity only)

Job Description: Healthcare Operations Officer
Company: HiWox
Location: Bhubaneswar, Odisha
Role Type: Equity-Based Founding Team Position
Work Mode: On-site
Commitment: 20–25 hours per week
About HiWox
HiWox is building a next-generation personalized wellness intelligence platform and Healthcare Operating System (HOS). It integrates structured data across nine dimensions of wellness with explainable, evidence-backed algorithms to deliver personalized wellness recommendations, programs, and measurable outcomes.
We are looking for a Healthcare Operations Officer to establish and manage on-ground operations in Bhubaneswar, coordinate healthcare and wellness professionals, and support the execution and validation of HiWox's early-stage operating model.
Key Roles & Responsibilities
Healthcare Operations Management: Establish operational workflows, SOPs, quality standards, and execution processes for HiWox's wellness programs and services.
Consultant & Expert Coordination: Coordinate with doctors, nutritionists, fitness professionals, mental wellness experts, and other consultants to support participant assessments, personalized programs, and follow-ups.
HiWox Captain Operations: Coordinate onboarding, data collection, wellness assessments, evidence-based check-ins, participant engagement, and follow-up activities through HiWox Captains.
Partnership Development: Support on-ground engagement and operational relationships with gyms, small clinics, healthcare professionals, and other wellness partners across Bhubaneswar.
Program Execution & Monitoring: Track participant progress, program adherence, service quality, operational KPIs, and feedback to identify gaps and improve outcomes.
Product Testing & Feedback: Work with the product and technology teams to test workflows, identify operational challenges, document user feedback, and help improve the HiWox platform.
Team & Process Coordination: Coordinate daily activities, maintain operational records, support scheduling and reporting, and ensure consistent execution across stakeholders.
Growth & Retention: Help improve participant onboarding, engagement, retention, and partner satisfaction through structured follow-ups and efficient operational processes.
Ideal Candidate
Background in healthcare management, hospital administration, public health, healthcare operations, wellness program management, or a related field.
Strong coordination, communication, execution, and problem-solving skills.
Comfortable working directly with healthcare professionals, partners, and wellness program participants.
Ability to build processes from the ground up and work in an early-stage startup environment.
Familiarity with healthcare documentation, operational reporting, and digital health platforms is an advantage.
Willingness to work on-site in Bhubaneswar and take ownership of day-to-day operations.
Equity-Based Engagement Terms
This is an equity-based founding team opportunity, with no fixed salary at the current stage.
Expected commitment: 20–25 hours per week, on-site in Bhubaneswar.
Fixed compensation may be introduced after funding and revenue stabilisation.
Equity will be discussed based on expertise, contribution, responsibilities, and long-term commitment.
Core founding team equity will be subject to a five-year vesting structure and mutually agreed terms.
The selected candidate will have the opportunity to build HiWox's healthcare operations from the ground up and contribute directly to its early-stage growth.
Application Process
Interested candidates should share their updated CV or LinkedIn profile, along with relevant experience in healthcare operations, hospital administration, wellness program execution, or stakeholder coordination. Shortlisted candidates will proceed through strategic discussions and a collaborative evaluation before any founding team agreement.

Work arrangement
Hybrid