Project Manager, Market Research, Field Services

Field Services sits within Mintel’s Consulting team, delivering bespoke in-market research for clients through a global network of field associates and specialist partners. Our work includes product retrieval, quality assurance, in-store audits, mystery shopping and other ad hoc intelligence-gathering projects.
We are looking for a practical, commercially aware Project Manager to take ownership of Field Services projects from initial scoping through to successful delivery. You will translate client requirements into clear project plans, coordinate internal and external stakeholders, manage budgets and risks, and ensure that every project meets agreed standards for quality, timing and margin.
This is a hands-on delivery role for someone who can run multiple projects at once, make sound decisions when circumstances change, and communicate clearly with clients, colleagues and field associates across different markets and time zones.
What you will be doing
End-to-end project delivery
Take ownership of assigned Field Services projects from scoping and set-up through fieldwork, quality assurance, client delivery and invoicing.
Build and maintain clear project plans covering milestones, deadlines, responsibilities, dependencies, quality checks and client deliverables.
Coordinate multiple concurrent projects, balancing ongoing programmes with fast-moving ad hoc requests.
Ensure project status, documentation and key decisions are accurate and up to date.
Client and stakeholder management
Act as the day-to-day project contact for clients and internal stakeholders, setting clear expectations and providing concise, timely progress updates.
Work closely with Commercial, Consulting, Finance, Operations and other Mintel teams to align scope, methodology, responsibilities and delivery.
Support proposal deve