Operational Manager-Sales

Operations Manager – Sales
Company: Klene Paks Limited
Industry: Manufacturing
Location: Arekere, Bangalore
Job Type: Full-Time
Experience: 8–12 Years (Preferred)
Job Summary
We are looking for an experienced and result-oriented Operations Manager – Sales to streamline sales operations, improve team productivity, strengthen coordination between departments, and support business growth. The ideal candidate should have strong experience in sales operations, order management, reporting, team coordination, and sales performance monitoring, preferably in a manufacturing environment.
Key Responsibilities
Manage and streamline daily sales operations to ensure smooth business functioning.
Monitor sales targets, revenue performance, order status, and team productivity.
Coordinate with Sales, Production, Purchase, Dispatch, Finance, and Customer Service teams.
Ensure timely processing of customer orders, quotations, invoices, and delivery schedules in coordination with relevant departments.
Develop and maintain sales MIS reports, dashboards, and performance analysis.
Identify operational bottlenecks and implement process improvements to increase efficiency.
Support sales planning, forecasting, budgeting, and target achievement.
Monitor customer requirements, pending orders, payment follow-ups, and delivery commitments.
Establish and improve sales processes, SOPs, and reporting systems.
Lead and coordinate the sales support team to ensure timely execution of activities.
Analyse sales data and provide actionable insights to management.
Ensure effective communication between the sales team and internal stakeholders.
Required Skills & Qualifications
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. An MBA is preferred.
8–12 years of relevant experience in sales operations or sales management.
Experience in a manufacturing or B2B sales environment is preferred.
Strong knowledge of sales MIS, reporting, order management, and sales coordination.
Proficiency in MS Excel, ERP systems, and CRM software.
Excellent communication, analytical, organisational, and problem-solving skills.
Strong leadership skills with the ability to coordinate cross-functional teams.
Ability to manage multiple priorities and meet business deadlines.

Work arrangement
No