Assistant Manager

Company Description sv creditline limited is a financial services organization focused on providing accessible credit solutions to a diverse range of customers. The company aims to support individuals and businesses through responsible lending practices and customer-centric service. Team members work in a structured yet dynamic environment where process efficiency and regulatory compliance are important priorities. sv creditline limited values integrity, transparency, and long-term customer relationships, and offers opportunities for professional growth in the financial sector.
Role Description The Assistant Manager will support day-to-day branch operations, focusing on customer service, loan processing, and adherence to company policies and regulatory requirements. Responsibilities include supervising routine workflows, assisting in the review and approval of credit applications, maintaining accurate records, and coordinating with internal teams to ensure smooth transaction processing. The role involves monitoring performance metrics, helping train and guide team members, and addressing customer queries or issues in a timely and professional manner. This is a full-time, on-site role based in Jabalpur, requiring a consistent presence to oversee operations and collaborate with local stakeholders.
Qualifications
Strong organizational, coordination, and time-management skills to handle multiple operational tasks efficiently.
Customer service and communication skills, with the ability to explain financial products clearly and resolve issues professionally.
Basic financial analysis and numeracy skills to review credit applications, interpret data, and support decision-making.
Proficiency with office software and digital tools, including spreadsheets, word processing, and basic database or CRM systems.
Knowledge of banking or lending processes, including documentation, compliance, and risk awareness (experience in NBFC or financial services is an advantage).
Ability to work collaboratively with team members, provide guidance, and contribute to a positive and inclusive work environment.
Bachelor’s degree in finance, commerce, business administration, or a related field preferred; relevant experience may be considered in lieu of formal education.
Comfort working in an on-site branch setting in Jabalpur, with reliability and professionalism in daily attendance and conduct.

Work arrangement
No