Information Technology Executive

Company Description Lemon Tree Hotels Limited (LTHL) is one of the largest hotel chains in India, operating across upscale, upper-midscale, midscale, and economy segments. The group manages a diverse portfolio of more than 270 hotels under seven brands, including Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select, and Keys Lite. With over 130 operational properties and many more in the pipeline, LTHL offers significant growth and career opportunities. The company is powered by a team of around 7,700 employees, committed to delivering a refreshingly different experience to guests every day. To learn more, visit lemontreehotels.com or contact Central Reservations at +91-9911701701.
Role Description The Information Technology Executive role is a full-time, on-site position based at Lemon Tree Hotels in Goa, India. The role involves providing day-to-day technical support to hotel teams, ensuring uninterrupted IT operations, and maintaining core infrastructure such as networks, servers, and end-user systems. Responsibilities include troubleshooting hardware and software issues, managing user accounts and access controls, coordinating with vendors and service providers, and supporting property management systems, point-of-sale solutions, and other hotel applications. The Information Technology Executive will monitor system performance, implement IT policies and data security practices, document procedures, and assist in technology upgrades and rollouts across the property.
Qualifications
Candidates should possess strong Information Technology and IT Operations skills, with experience in managing hotel or hospitality IT environments preferred.
Candidates should possess solid Troubleshooting and Technical Support skills for hardware, software, and user issues.
Candidates should possess Network Administration skills, including basic configuration, monitoring, and maintenance of LAN, Wi-Fi, and related equipment.
Candidates should possess familiarity with operating systems (Windows, Linux), office productivity tools, and common hotel systems (PMS, POS) or similar business applications.
Relevant academic background such as a diploma or degree in Information Technology, Computer Science, or related field.
Strong communication, customer service, and collaboration skills, with the ability to support non-technical users in a fast-paced hotel environment.
Ability to work on-site in Goa, manage priorities independently, and respond promptly to IT incidents and service requests.
Certifications in networking, systems administration, or information security (e.g., CCNA, Microsoft, CompTIA) are an advantage.

Work arrangement
No