Program Manager / Network Telco

Program Manager – Telecommunications
About the Role
We are seeking a customer-focused Program Manager to coordinate technology implementations, manage enterprise client relationships, and oversee service delivery across multidisciplinary and international teams.
Key Responsibilities
Serve as the primary point of contact for customers.
Coordinate project schedules, resources, and implementation teams.
Monitor project progress, risks, issues, and service delivery.
Manage customer escalations and resolve implementation challenges.
Coordinate with Engineering, Sales, Provisioning, and Operations teams.
Prepare project documentation, status reports, and meeting minutes.
Ensure smooth implementation and transition to maintenance teams.
Required Qualifications
Bachelor's degree in Engineering or equivalent experience in Telecommunications.
5+ years of customer-facing experience, preferably in project management or service delivery.
Excellent communication, organizational, and problem-solving skills.
Fluency in written and spoken English and Spanish.
Preferred Qualifications
Experience in the telecommunications industry, preferably with NOC or network operations.
PMP, ITIL Foundation, CCNA, or CCNP certifications.
Remote for candidates based in Mexico, Colombia, and Peru.
📩 Apply now with your updated resume!

Work arrangement
Yes