Hotel Sales Manager

Company Description Naukripay Group (Naukri Pay), founded in 2021 and headquartered in Kolkata, West Bengal, India, is a dynamic human resources and talent-solutions organization focused on connecting job seekers and employers across industries. The company offers customized HR services including manpower planning, turnkey project implementation, pre-screening, interviewing, training, and onboarding support. Naukripay Group emphasizes measurable results by reducing attrition, improving employee performance, and supporting organizational growth. Leveraging a nationwide network of qualified candidates and strong industry insights, the company helps businesses achieve key performance indicators while empowering individuals with transparent guidance, skill development, and meaningful career opportunities.
Role Description The Hotel Sales Manager is a full-time, on-site role based in the Greater Kolkata Area, responsible for driving revenue growth for hotel properties through effective sales and relationship management. Day-to-day responsibilities include identifying and securing new corporate, group, and leisure business, managing existing client accounts, and conducting regular sales calls, meetings, and property visits. The role involves developing and executing sales and marketing plans, preparing proposals, negotiating contracts and rates, and coordinating with hotel operations, reservations, and front office teams to ensure service delivery aligns with client expectations. The Hotel Sales Manager will track performance against sales targets, maintain accurate records in CRM or sales systems, analyze market trends and competitor activity, and participate in promotional events, trade shows, and networking activities to expand the hotel’s market presence. Collaboration with management to forecast demand, plan promotions, and provide regular sales reports and insights is also expected.
Qualifications
Strong Communication skills, including clear verbal and written communication, presentation abilities, and confident client interaction.
Proven Customer Service capabilities with a focus on guest satisfaction, relationship building, and handling inquiries or issues professionally.
Demonstrated Sales and Sales Management experience, including target achievement, pipeline management, account development, and revenue growth in hospitality or related sectors.
Marketing knowledge, particularly in hotel or travel industry promotion, market analysis, and collaboration on campaigns and promotional activities.
Experience in hotel sales, corporate or group booking management, and familiarity with room inventory, rate structures, and hospitality operations.
Ability to use CRM tools, MS Office (Excel, PowerPoint, Word), and basic data analysis to track performance and prepare reports.
Strong negotiation, planning, and organizational skills, with attention to detail and ability to manage multiple accounts and deadlines.
Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field; equivalent professional experience will also be considered.
Comfort working on-site in the Greater Kolkata Area and traveling locally for client meetings, events,

Skills
Data Analysis, Excel, CRM, Negotiation, Onboarding

Experience
5+ yrs

Work arrangement
No