Manager, Global Delivery Partner Enablement

About the role and team
Uber’s Global Delivery Partnerships (GDP) team manages relationships with major global brands, connecting global account strategy with execution across markets. These partnerships require close coordination across commercial teams, Operations, Product, Marketing, Finance, Ads, and Direct to deliver merchant outcomes and sustainable growth.
As the Manager, Global Delivery Partner Enablement Lead, you will own the enablement strategy and roadmap for GDP, building the processes, tools, and capabilities that help senior sellers and account managers lead complex partnerships effectively. As the central enablement partner to the global GDP organization, you will translate commercial priorities into consistent, practical ways of working that strengthen account strategy, improve execution, and support growth across brands and markets.
You will partner with GDP leadership to identify where enablement can have the greatest impact, establish priorities, and drive adoption of shared commercial practices. Your portfolio will include joint business planning, executive business reviews, account governance, negotiation preparation, and cross-functional coordination.
This role requires someone who combines strategic judgment with hands-on execution, earns credibility with experienced commercial leaders, and turns ambiguous challenges into scalable solutions. The emphasis is on embedding enablement into daily work through better processes, tools, and targeted capability development.
What you’ll do
Own the GDP enablement strategy and roadmap: Translate business priorities, performance insights, and account team needs into a focused portfolio of initiatives. Align GDP leadership on expected outcomes, sequencing, investment, and trade-offs.
Establish effective commercial practices: Develop and embed frameworks for strategic account planning, joint business planning, stakeholder management, opportunity development, and execution tracking. Balance shared standards with flexibility for different brands, partnership structures, and market needs.
Elevate business reviews and executive engagement: Build frameworks that help teams connect performance insights, merchant priorities, and growth opportunities into clear recommendations and decisions. Partner with Finance, analytics, and commercial leaders to establish consistent measures and compelling client narratives.
Strengthen global-to-local account governance: Partner with GDP leaders and cross-functional teams to clarify responsibilities, decision rights, handoffs, and escalation paths. Improve how global account strategies translate into regional and market-level commitments and execution.
Build tools that improve commercial effectiveness: Lead the development of reusable proposal structures, negotiation preparation guides, opportunity assessments, account briefs, and other resources that improve the quality and efficiency of commercial work.
Drive commercial rigor and visibility: Partner with Sales Operations and GDP leadership to establish useful expectations for account documentation, opportunity management, Salesforce hygiene, and follow-through. Ensure these practices support decision-making, cross-market coordination, and reliable reporting.

Skills
Salesforce, Negotiation, Documentation