Dining Reservations agent

As a Dining Reservation Agent with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm service and efficiency makes our guests feel welcome and valued – and set the stage for a memorable meal. Together, let’s turn moments into memories.
Pay Rate: $20.69/hour
Position Type: Permanent
Start Date: November 2026
Job Duties Include:
Book and enter Dining reservation requests using computerized reservation system
Detailed knowledge of all Food & Beverage Outlets and their menu offerings
Promote and sell any in-house or upcoming Food & Beverage events
Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations
Answer telephone and email inquiries in a timely man
Customer service experience, preferably in a restaurant or hospitality setting
Proficient in using POS platforms including Silverware and OpenTable
Skilled in Microsoft Office Suite (Word, Excel, Outlook)
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Skills
Excel

Employment type
Full-time

Work arrangement
No