Assistant General Manager - Operations

Job Description – Assistant General Manager, Operations
Role Overview:
Responsible for managing and driving Flipkart operations across PAN India, ensuring operational excellence, SLA adherence, and effective stakeholder management.
Key Responsibilities:
Manage and oversee Flipkart operations across PAN India.
Drive end-to-end logistics operations, including Inbound, Outbound, Dispatch, and Returns.
Ensure achievement of customer-agreed SLAs, KPIs, and operational targets.
Lead regional operations teams and drive operational efficiency.
Monitor performance metrics, identify gaps, and implement corrective actions.
Manage client relationships and ensure effective stakeholder coordination.
Drive process standardization, productivity improvement, and cost optimization.
Ensure compliance with operational processes, quality, and safety standards.
Develop and mentor operations teams to achieve business objectives.
Experience & Skills Required:
Proven experience in managing Flipkart operations across PAN India is mandatory.
Strong expertise in end-to-end logistics and supply chain operations.
Experience in multi-location operations management and large team handling.
Strong client management, stakeholder management, and problem-solving skills.
Ability to drive operational performance across multiple locations.

Experience
10 - 12 Years

Employment type
Permanent

Work arrangement
No