Bank Officer Swadesh Banking

Group Company: AU Small Finance Bank Limited
Designation: Bank Officer Swadesh Banking
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and proactive professional to join our Sales Department as a Bank Officer Swadesh Banking. This role is pivotal in driving the bank's growth by expanding our customer base in rural and semi-urban areas, promoting financial inclusion, and delivering tailored banking solutions. The ideal candidate will possess strong sales acumen, excellent interpersonal skills, and a deep understanding of financial products and regulatory compliance within the financial services industry. This position requires a strategic thinker who can build lasting relationships with customers, identify new business opportunities, and contribute to the bank's mission of providing accessible and customer-centric banking services.
Responsibilities:-
Develop and implement sales strategies to achieve branch targets and expand the bank’s customer base in assigned territories.
Identify potential customers in rural and semi-urban areas and promote the bank’s products and services effectively.
Conduct detailed needs analysis to recommend appropriate financial products such as savings accounts, loans, and insurance.
Build and maintain strong relationships with customers, local businesses, and community leaders to enhance brand visibility and trust.
Ensure compliance with all regulatory requirements and internal policies during customer onboarding and transaction processing.
Collaborate with cross-functional teams to streamline processes and improve customer service delivery.
Monitor market trends and competitor activities to identify opportunities for product development and sales enhancement.
Prepare and present regular sales reports and forecasts to senior management.
Conduct financial literacy sessions and community outreach programs to educate customers about banking products and services.
Resolve customer queries and grievances promptly to maintain high levels of customer satisfaction.
Skill:-
Financial Product Knowledge
Customer Relationship Management
Sales Strategy Development
Regulatory Compliance
Market Analysis
Negotiation Skills
Communication Skills
Financial Needs Assessment
CRM Software Proficiency
Report Preparation and Presentation
Preferred Qualifications:-
Bachelor’s degree in Finance, Business Administration, or a related field from a recognized university.
Minimum of 3 years of experience in sales or customer relationship management within the banking or financial services sector.
Proven track record of meeting or exceeding sales targets in a similar role.
Strong knowledge of banking products, financial regulations, and compliance standards.
Excellent communication and negotiation skills with fluency in local languages preferred.
Proficiency in using CRM software and MS Office applications.
Ability to work independently and as part of a team in a fast-paced environment.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
Physical: #*Physical*#
Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#
Other details
Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#

Skills
CRM, Negotiation, Onboarding, Regulatory Compliance

Experience
3+ yrs

Employment type
Full Time

Work arrangement
No