Bank Officer Swadesh Banking

Group Company: AU Small Finance Bank Limited
Designation: Bank Officer Swadesh Banking
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and proactive professional to join our Sales Department as a Bank Officer Swadesh Banking. This role is pivotal in driving the bank's growth by expanding our customer base in rural and semi-urban areas, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of financial services, excellent interpersonal skills, and the ability to work independently while aligning with the bank's mission to provide inclusive banking solutions. This position requires a strategic approach to sales, customer relationship management, and compliance with regulatory standards within the financial services industry.
Responsibilities:-
Identify and develop new business opportunities in rural and semi-urban markets to increase the bank's customer base.
Promote and sell the bank’s financial products and services, including savings accounts, loans, and insurance products, tailored to the needs of the target demographic.
Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention.
Conduct market research and competitor analysis to identify trends and opportunities for product development and sales strategies.
Ensure compliance with all regulatory requirements and internal policies during all sales and customer interaction processes.
Collaborate with internal teams such as credit, operations, and risk management to facilitate smooth onboarding and servicing of customers.
Prepare and present regular reports on sales performance, market feedback, and customer insights to senior management.
Organize and participate in community outreach programs and financial literacy initiatives to enhance brand visibility and customer engagement.
Resolve customer queries and complaints promptly to maintain the bank’s reputation and customer trust.
Monitor and manage the sales pipeline effectively to achieve monthly and quarterly targets.
Skill:-
Rural Market Penetration
Financial Product Knowledge
Customer Relationship Management (CRM)
Regulatory Compliance
Sales Pipeline Management
Market Research and Analysis
Communication and Negotiation
Financial Literacy Training
Report Preparation and Presentation
Problem Solving and Conflict Resolution
Preferred Qualifications:-
Bachelor’s degree in Finance, Business Administration, or a related field from a recognized university.
Minimum of 3-5 years of experience in sales or business development within the financial services sector, preferably with exposure to rural banking or microfinance.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
Physical: #*Physical*#
Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#
Other details
Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#

Skills
Business Development, CRM, Negotiation, Risk Management, Onboarding, Regulatory Compliance

Experience
3-5 yrs

Employment type
Full Time

Work arrangement
No