Security Assets Specialist

About Us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Job Summary
We are looking for a proactive and detail-oriented Assets Coordinator to join our Facilities team. The ideal candidate has 1-2 years of relevant experience—preferably in a BPO or contact center setting or any dynamic industry . This role requires strong English communication skills and the ability to collaborate with multiple departments including IT, Facilities, HR, and Administration to ensure smooth asset tracking, distribution, and documentation.
Key Responsibilities:
• Maintain and update the asset inventory system across all departments.
• Coordinate the assignment, tracking, and return of company assets (e.g., laptops, headsets, monitors).
• Work closely with IT, Facilities, HR, and Admin to support onboarding, offboarding, and asset movement.
• Conduct regular audits and checks to ensure asset availability, tagging, and condition.
• Prepare reports and documentation for internal use and audits.
• Ensure all assets are properly logged, and discrepancies are addressed in a timely manner.
• Assist in logistics related to new hires and site expansions.
• Support in asset procurement requests and vendor coordination, if needed.
Requirements:
• 1-2 years of experience in admin, asset coordination, or a related role.
• Experience in the BPO/contact center industry is a plus.
• Strong verbal and written English communication skills.
• Basic understanding of inventory systems, asset tagging, and documentation practices.
• Proficient in MS Office (especially Excel and Outlook).
• Organized, detail-oriented, and able to manage multiple priorities.
• Collaborative team player with the ability to communicate effectively across departments.
Work Location
This role is 100% onsite at either our Maadi or City Stars branch. Candidates must be able to commute to the assigned location daily.
Why Join Us?
• Be part of a fast-paced, people-first organization.
• Work closely with key business units and build a foundation in corporate operations.
• Learn and grow within a collaborative, supportive team.
• Enjoy opportunities for career growth and cross-functional exposure.