Housekeeping Supervisor

Responsible for overseeing the daily housekeeping operations to ensure cleanliness, organization, and guest satisfaction are maintained at a high standard. The role includes supervising staff, managing inventory, and ensuring compliance with health and safety regulations.
Key Responsibilities:
- Supervise housekeeping staff, including scheduling, assigning tasks, and monitoring performance.
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and quality standards are met.
- Train and mentor housekeeping staff on proper cleaning techniques and hotel policies.
- Manage housekeeping inventory, including linens, cleaning supplies, and equipment.
- Address guest complaints and resolve housekeeping-related issues promptly.
- Ensure compliance with health and safety standards, including proper handling of chemicals.
- Collaborate with other departments to support overall hotel operations and guest satisfaction.
Your Skills & Qualifications:
Proficiency in English (both verbal and written) is essential.
High school diploma or equivalent preferred.
Minimum of 1 year of supervisory experience in a hotel housekeeping environment.
Strong training and coaching skills, with a proven ability to develop team members.
Experience with Hotel Property Management Systems, specifically Oracle.
Familiarity with HubOS Housekeeping Software is a plus.
Proactive with a keen attention to detail and a commitment to high standards.
Strong organizational, leadership, and communication skills.
Ability to clearly convey information and ideas to others.
Quick decision-making ability, with a capacity to evaluate and choose the best course of action.
Ability to work effectively under pressure and in fast-paced, high-stress situations.
Skilled at listening, understanding, and resolving concerns or issues raised by coworkers and guests.
Capable of performing duties with attention to detail, efficiency, accuracy, and a cooperative attitude, with minimal supervision.

Employment type
Part-time

Work arrangement
No