Assistant Sales Manager (5+ yrs)

Job Description – Assistant Manager / Manager – Sales
Position
Assistant Manager / Manager – Sales
Location
Bangalore | Gurgaon | Mumbai
Experience
5–10 Years
Industry
IT Services | SaaS | CCaaS | Cloud Communication | Contact Centre Solutions | Customer Experience (CX)
Role Overview
We are looking for experienced B2B Enterprise Sales professionals with a strong background in IT SaaS, CCaaS, CPaaS, Cloud Telephony, Contact Centre, or Customer Experience solutions.
The ideal candidate should have proven experience in direct/enterprise sales, consultative selling, solution selling, business development, and managing CXO-level stakeholders, with a consistent track record of achieving revenue targets.
Key Responsibilities
Identify, prospect, and acquire new enterprise customers through cold calling, networking, referrals, digital outreach, and lead generation.
Build strong relationships with CXO-level decision-makers, including CEOs, CIOs, CTOs, Heads of IT, Operations, Customer Experience, and Contact Centre.
Manage the complete B2B sales cycle from lead generation and qualification to product demonstrations, proposals, negotiations, and deal closure.
Understand customer requirements and recommend suitable SaaS, CCaaS, Cloud Communication, Contact Centre, and Customer Engagement solutions.
Develop account strategies to drive customer acquisition, revenue growth, and long-term relationships.
Manage existing enterprise accounts, channel partners, alliances, and technology partners.
Collaborate with Pre-Sales, Marketing, Product, Delivery, and Technical teams to provide customer-focused solutions.
Maintain accurate sales pipelines, forecasts, and business reports using CRM tools.
Conduct market and competitor analysis to identify new business opportunities.
Consistently achieve and exceed monthly, quarterly, and annual sales targets.
Mentor junior sales professionals and contribute to building a high-performing sales team.
Mandatory Skills & Qualifications
Bachelor's degree in B.E./B.Tech or equivalent; MBA/PGDM in Marketing is an added advantage.
5–10 years of proven experience in B2B/Enterprise IT Sales.
Strong experience in SaaS / Software / Cloud / Solution Sales.
Hands-on experience in Direct Sales / Enterprise Sales / Consultative Selling.
Proven track record of achieving sales and revenue targets.
Strong experience managing enterprise accounts and CXO-level stakeholders.
Excellent communication, presentation, negotiation, and relationship-management skills.
Preferred Domain Experience
Candidates with experience in any of the following will be strongly preferred:
CCaaS – Contact Centre as a Service
CPaaS – Communication Platform as a Service
Cloud Telephony & Voice Solutions
Unified Communications / UCaaS
Omnichannel Customer Engagement
WhatsApp Business API (WABA)
CRM & Customer Experience (CX) Platforms
AI-powered Customer Engagement Solutions
Contact Centre / Customer Support Technology
Enterprise Digital Transformation Solutions
Target Companies / Preferred Background
Priority will be given to candidates who have worked in IT SaaS / CCaaS / Cloud SaaS / Contact Centre technology sales, particularly from companies such as:
Exotel, Servetel/Acefone, Capture, LeadSquared, Convox, Genesys Cloud CX, NICE CXone, Ameyo, Ozonetel, Talkdesk, RingCX, Amazon Connect, JustCall, CloudTalk, MyOperator and similar organizations.
Important: Please share CVs only of candidates with relevant IT SaaS / CCaaS / Cloud SaaS / Enterprise Direct Sales experience. General sales profiles without relevant technology/SaaS domain exposure will not be considered.
Ideal Candidate Profile
Strong hunter mentality with proven new-business acquisition experience.
Excellent consultative and solution-selling approach.
Comfortable engaging with CXO and senior enterprise stakeholders.
Ability to understand complex business requirements and map them to technology solutions.
Strong business acumen, negotiation skills, and commercial awareness.
Target-driven, self-motivated, and comfortable working in a fast-paced environment.
Ability to build long-term enterprise customer relationships and drive revenue growth.
Key Skills
Enterprise Sales | B2B Sales | SaaS Sales | CCaaS | Cloud Sales | Solution Selling | IT Sales | Business Development | Enterprise Account Management | CXO Sales | Contact Centre Solutions | Cloud Telephony

Work arrangement
No