Visa Manager

Company Description UniCoach is an international education and student mobility platform that supports learners from course selection through to building a sustainable career abroad. Positioned as an alternative to large education platforms, UniCoach combines technology with personalised counselling, application support, career guidance, visa assistance, and post‑study planning in one integrated experience. The platform is built around detailed student profiling, evaluating academic background, professional experience, budget, preferred destinations, immigration goals, and employment prospects before recommending courses or universities. This approach enables recommendations that are realistic, financially responsible, and aligned with each student’s long‑term academic and career plans. UniCoach helps students compare programmes on entry requirements, tuition fees, scholarships, graduate outcomes, and career relevance, ensuring choices that represent genuine progression and support intended career directions.
Role Description The Visa Manager is a full-time, on-site role based in Panipat, responsible for overseeing end-to-end student visa processes and compliance. In this role, the Visa Manager reviews student profiles and documentation, advises on appropriate visa categories, and prepares, verifies, and submits visa applications in line with destination country regulations. The position includes staying updated on immigration policies, creating clear guidance materials, and communicating complex requirements to students and internal counsellors. The Visa Manager collaborates with admissions and counselling teams to align course and country selection with visa feasibility, monitors application status, and manages timelines to reduce processing risks. Day-to-day tasks also involve handling student queries, coordinating with external stakeholders such as embassies or visa centers, maintaining accurate records, and implementing process improvements to enhance the visa experience for students.
Qualifications
Demonstrated expertise in student visa processes, immigration regulations, and documentation requirements for major study destinations.
Strong attention to detail with the ability to review and verify documents for accuracy, completeness, and compliance.
Excellent written and verbal communication skills to explain complex visa rules clearly to students and internal teams.
Proven ability to manage multiple applications and deadlines using structured, process-driven workflows and basic digital tools.
Experience working in international education, overseas counselling, or a related field is highly preferred.
Bachelor’s degree in any discipline; a degree in law, international relations, or education services is an advantage.
Customer-focused mindset, with the ability to provide empathetic, unbiased support to students from diverse backgrounds.
Comfort working on-site in Panipat and collaborating closely with cross-functional teams in a fast-paced environment.

Work arrangement
No