Executive – Client Experience & Support Services

About us
Fourth Quadrant (www.fourthquadrant.in) is a talent services company with the key
focus on strategy, assessment and development. We bring tangible results through
training and consulting to our clients, which help them align people development
initiatives to business goals. Our clients trust us for reliability, real time solutions to
business issues and implementation effectiveness.
Key Result Areas:
Developing strong contact database relevant to people focused roles.
Get appointments with key decision makers in organizations.
Manage time bound administrative activities.
Conduct HR coordination and activities.
Manage trackers for project-based assignments.
Activities:
Research internet and conduct tele-calls to identify prospects for business.
Compile a database of clients for prospecting.
Getting appointments with decision makers in organizations through
telephonic and internet-based approaches
Manage training delivery scheduler and coordination with training
partners.
Administration of reimbursement expenses and coordination for CEO
Manage scheduled activities such system backup and training coordination
Conduct HR activities like coordination with recruiters, scheduling
interviews and office events.
Manage data related to marketing tracker and campaign related activities.
Skills Required:
Graduate in English Medium with fluency in English
Must possess strong communication, virtual interaction, and telephonic
skills.
Prior experience in tele-marketing role is mandatory.
Experience in service / administration role is preferred.
High level of competency in MS Office (Work, Excel, PowerPoint) and
virtual conference platforms (Zoom, MS Teams, Webex, etc.)
Confidence to conduct business in virtual environment (mail and phone)
Ability to multi-task and working under pressure is a must.
Minimum of 2 years’ experience is a must.

Work arrangement
No