Full stack Manager For Canada Opportunities

Company Description Esse India is a Canada-focused immigration and visa consulting firm offering services in Delhi at a competitive price point. The organization’s expert team is well-versed in Canadian immigration rules and regulations and guides clients through each stage of the visa process. Esse India emphasizes trust, transparency, and value, aiming to deliver services that justify every client’s investment. Since its establishment, the firm has focused on client satisfaction by providing reliable, professional support to individuals seeking Canada opportunities.
Role Description The Full Stack Manager for Canada Opportunities is a full-time, on-site role based in Canada. This role oversees end-to-end management of Canada-focused immigration and visa consulting services, coordinating client intake, documentation, application workflows, and follow-ups. The manager will lead and mentor a cross-functional team, ensuring adherence to Canadian immigration guidelines, optimizing internal processes, and maintaining accurate records and timelines. Daily responsibilities include reviewing client profiles, advising on suitable pathways, monitoring application status, resolving escalated issues, and collaborating with marketing and operations teams to improve service delivery. The role also involves reporting on performance metrics, driving service quality improvements, and ensuring a high level of client satisfaction.
Qualifications
Strong knowledge of Canadian immigration processes, visa categories, and regulatory requirements.
Experience managing full-stack service operations, including client onboarding, documentation, compliance checks, and application tracking.
Leadership skills to supervise and develop a team, with the ability to allocate tasks, set priorities, and manage performance.
Excellent communication and interpersonal skills to interact with clients, team members, and external stakeholders professionally and clearly.
Analytical and organizational skills for handling multiple cases, maintaining detailed records, and identifying process improvements.
Proficiency with office productivity tools and case management or CRM systems used in consulting or professional services environments.
Prior experience in immigration consulting, legal services, or international education advisory is highly beneficial.

Work arrangement
No