Jewelry Sales Manager

Job Role: Jewelry Sales Manager
Location: Ambala Cantt, Haryana/ Shimla/ Solan
Work Mode: Work from Office
Industry: Jewellery / Luxury Retail
Experience: 5+ Years
About the Role
We are looking for an experienced Jewellery Sales Manager to lead showroom sales, manage the sales team, build strong customer relationships, and drive revenue growth. The ideal candidate should have strong experience in jewellery retail and a proven track record of achieving sales targets.
Key Responsibilities
Drive monthly, quarterly, and annual sales targets.
Lead, manage, and motivate the showroom sales team.
Handle high-value and VIP customers and ensure excellent customer experience.
Build relationships with existing and new customers to drive repeat business.
Monitor sales performance, conversion rates, and average billing value.
Drive upselling and cross-selling of gold, diamond, and other jewellery products.
Train the team on product knowledge, sales techniques, and customer handling.
Handle customer queries, complaints, and escalations professionally.
Coordinate with inventory and operations teams to ensure product availability.
Maintain showroom presentation and merchandising standards.
Prepare sales reports and share performance updates with management.
Requirements
5+ years of experience in sales, preferably in jewellery or luxury retail.
Strong knowledge of gold, diamond, gemstone, and jewellery products.
Excellent communication, negotiation, and customer-handling skills.
Strong team management and leadership abilities.
Presentable, target-oriented, and customer-focused.
Experience handling high-value transactions and VIP customers will be preferred.

Work arrangement
No