Telemarketing Specialist

Company Description PPStack is a global EdTech brand focused on reshaping education by equipping students, professionals, and organizations with future-ready digital skills. The company combines artificial intelligence, technology, and innovative teaching methods to deliver smarter and more impactful learning experiences. PPStack offers a wide range of services, including AI-powered learning platforms, crash courses, corporate training, career coaching, digital branding, and technology consulting. Through research-driven learning technologies and academic-industry partnerships, PPStack creates an ecosystem where education drives innovation and long-term career growth. Learners around the world trust PPStack for comprehensive support across education, careers, and digital transformation.
Role Description The Telemarketing Specialist is a full-time, remote role responsible for engaging prospective learners, professionals, and organizational clients through outbound and inbound calls. In this position, the specialist will introduce PPStack’s EdTech and career solutions, qualify leads, and schedule consultations or demos for sales and advisory teams. Daily activities include conducting needs-based conversations, providing clear information about programs and services, updating CRM systems with accurate call and lead details, and following up with interested contacts to move them through the sales pipeline. The role also involves handling basic customer inquiries, addressing objections, and collaborating with marketing and sales teams to support campaigns and achieve conversion targets. Success in this role requires consistent call productivity, adherence to scripts and compliance standards, and a strong focus on delivering a positive, professional experience to every caller.
Qualifications
Candidates should possess strong Lead Generation and Sales skills to identify prospects, qualify opportunities, and support enrollment or service uptake.
Candidates should possess excellent Communication skills, including clear verbal articulation, active listening, and the ability to explain complex offerings in simple terms.
Candidates should possess solid Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain a positive brand experience.
Candidates should possess basic proficiency with CRM or call management tools and be comfortable working with call metrics and reports.
Relevant experience in telemarketing, inside sales, or call center environments, preferably within EdTech, education, or professional services, is beneficial.
Ability to work independently in a remote setting, manage time effectively, and meet daily and weekly performance targets.
High school diploma or equivalent required; a bachelor’s degree in business, marketing, communications, or a related field is an advantage.
Comfort with technology-driven products and willingness to learn about AI, digital skills, and PPStack’s program portfolio.

Work arrangement
Yes