Entry Level Process Associate- US Process

Company Description Verex Engineering LLC is a multi-cloud solutions, engineering, and healthcare-focused organization that helps clients grow their business, improve efficiency, and prepare for the future. The company manages applications and infrastructure across leading cloud platforms, including AWS, Microsoft Azure, and Google Cloud Platform, in a cohesive and secure manner. Verex Engineering LLC provides end-to-end multi-cloud engineering services, from consultation and assessment to deployment, migration, and ongoing management. The team follows industry best practices and uses advanced tools to ensure seamless integration, strong security, and regulatory compliance, creating tangible business advantages for its clients.
Role Description The Entry Level Process Associate – US Process is a full-time, on-site role based in Rajarhat. This role involves handling routine business process tasks for US-based clients, including data entry, transaction processing, and document verification in accordance with established procedures and quality standards. The Process Associate will interact with internal teams and, when required, with external stakeholders to resolve queries, clarify information, and ensure timely completion of work. Responsibilities include maintaining accurate records, adhering to compliance guidelines, meeting productivity and service level targets, and supporting process improvements. The role also requires learning and applying client-specific systems, tools, and workflows, as well as participating in training and performance reviews.
Qualifications
Candidates should possess strong analytical skills to interpret data, identify issues, and support process optimization.
Candidates should possess customer service capabilities to handle inquiries professionally and maintain positive client interactions.
Candidates should possess clear and effective communication skills, both written and verbal, for working with US-based stakeholders and internal teams.
Candidates should possess basic finance knowledge to manage financial transactions, billing details, or related business operations as required.
Candidates should possess familiarity with Business Process Outsourcing (BPO) environments, including exposure to international processes and performance metrics.
Additional beneficial qualifications include proficiency in MS Office tools, attention to detail, ability to work in shifts aligned with US time zones, and a bachelor’s degree in business, commerce, or a related field.

Work arrangement
No