Live opening · Posted 12 hours ago
Zendesk Administrator
Tata Consultancy Services (TCS) · Hyderabad, Telangana, India (On-site)
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At a glance
The key details from the original listing.
CompanyTata Consultancy Services (TCS)
LocationHyderabad, Telangana, India (On-site)
Work modeNo
SkillsZendesk, JavaScript
Source
Linkedin
ListedPosted 12 hours ago
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About the role
Description supplied by the original job listing.
Greetings from TCS Recruitment Team!
Skill:- Zendesk Administrator
Years of experience: 7 to 12 Years
Location: Hyderabad
JD:-
Required Skills
Strong experience in Zendesk Administration.
Hands-on expertise in workflows, triggers, automations, SLAs, and ticket routing.
Experience with Zendesk Explore reporting and analytics.
Knowledge of Zendesk APIs and integrations.
Understanding of customer service and ITSM processes.
Experience with SSO, user provisioning, and access management.
Basic knowledge of HTML, CSS, JavaScript, and REST APIs.
Work arrangement
No
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