AI Automation & Business Operations Specialist

AI Automation & Business Operations Specialist
Location: Remote
Working Hours: 1.30 pm to 9.30 pm
Employment: Full-time
Monthly Compensation: LKR 120,000 to LKR 150,000
We are hiring on behalf of a UK-based business looking for a digitally capable, organised and proactive individual to improve day-to-day business operations through AI tools, workflow automation and digital marketing support.
This role is suited to someone who enjoys making processes more efficient, connecting different tools, managing digital workflows and finding practical ways to use technology to save time. You might come from an executive assistant, business operations, digital administration or marketing background, provided you have a genuine interest in AI and hands-on experience using automation tools.
Key Responsibilities
Identify repetitive administrative and operational tasks that could be simplified or automated.
Build and maintain workflows using tools such as Zapier, Make or similar platforms.
Use AI tools to support research, reporting, content preparation, data handling and everyday business tasks.
Connect business tools, forms, spreadsheets, email platforms and CRM systems to reduce manual work.
Support digital marketing activities, including email campaigns, content preparation, lead generation and performance monitoring.
Monitor automated workflows, investigate errors and make improvements where needed.
Maintain organised processes, clear documentation and reliable information across business systems.
Work with the team to identify operational bottlenecks and implement practical solutions.
What We're Looking For
Experience in executive assistance, business operations, digital administration, marketing operations or a related role.
Practical experience using AI tools to improve productivity or complete business tasks.
Experience with workflow automation platforms such as Zapier, Make or similar, or demonstrable ability to build and manage simple automations.
Confidence working with spreadsheets, email platforms, online business tools and digital systems.
A proactive problem-solver who looks for better ways of working rather than relying entirely on existing processes.
Strong organisational skills, attention to detail and the ability to manage tasks independently.
Good written and spoken English, with the ability to communicate clearly and professionally.
Willingness to learn new tools and take ownership of improving business processes.
Nice to Have
Experience with CRM systems, Google Workspace or Microsoft 365.
Familiarity with email marketing, SEO, website content or digital campaign reporting.
Experience with APIs, webhooks or more advanced integrations.
If you enjoy using technology to make everyday business operations more efficient, we'd like to hear from you.
Please submit your CV, highlighting any practical examples of how you have used AI tools, automation or digital systems to improve the way you work.

Work arrangement
Yes