Telesales Executive

Company Description Naukripay group (Naukri Pay), founded in 2021 and headquartered in Kolkata, West Bengal, India, is a human resources and talent-solutions company focused on connecting job seekers and employers across industries. The organization provides customized HR services, including manpower support, project implementation, pre-screening, interviewing, training, and onboarding. Its experienced team emphasizes measurable results, lower attrition, improved employee performance, and organizational growth. Leveraging a nationwide network and strong industry insights, Naukripay group creates value for both clients and candidates through transparent guidance, skill enhancement, and meaningful career opportunities.
Role Description The Telesales Executive is a full-time, on-site role based in Bengaluru. In this position, the individual will make outbound and receive inbound calls to promote services, explain offerings, and convert prospective leads into customers. Daily tasks include identifying potential clients, generating and qualifying leads, maintaining call records in CRM or internal systems, and following up on inquiries to close sales. The role involves addressing customer questions, providing product or service information, resolving basic concerns, and escalating complex issues when needed. The Telesales Executive will collaborate with the sales team to meet individual and team targets, participate in briefings or training sessions, and share feedback on customer needs and market trends.
Qualifications
Candidates should possess strong Communication skills, including clear spoken language and active listening.
Candidates should possess Customer Service and Customer Support skills to handle queries, build rapport, and manage customer expectations.
Candidates should possess Sales and Lead Generation skills to convert prospects, achieve targets, and support revenue growth.
Candidates should possess basic computer literacy and familiarity with CRM or call-logging tools.
Candidates should possess the ability to work with targets, handle repetitive tasks, and stay motivated in a fast-paced environment.
Previous experience in telesales, inside sales, or call center roles is preferred but not mandatory.
Minimum educational qualification: high school diploma or equivalent; a degree in business or related fields is an advantage.

Work arrangement
No