Coat Check Attendant - CIBC

The Coat Check Attendant provides a polished, efficient, and discreet first and last point of contact for guests. This role is essential to creating a seamless arrival and departure experience. Attendants manage guest belongings with care, accuracy, and professionalism while maintaining a calm, welcoming, and unobtrusive presence.
The day to day:
Greet guests courteously and manage coat and personal item intake and retrieval with accuracy
Handle guest belongings with care, discretion, and attention to detail
Maintain an organized, secure, and orderly coat check area at all times
Issue and manage coat check tickets accurately and efficiently
Support smooth guest flow during peak arrival and departure periods
Communicate clearly and professionally with guests and front-of-house team members
Maintain composure, discretion, and professionalism at all times
Uphold appearance standards and service expectations
Prior experience in hospitality, guest services, or a customer-facing role preferred
Professional, composed demeanor with strong attention to detail
Ability to manage high volumes efficiently while maintaining accuracy
Strong organizational skills and reliability
Clear, respectful communication skills
Legally eligible to work in Canada
Available Monday to Friday (11-2pm) and some additional evenings for events

Employment type
Full-time

Work arrangement
No