Relationship Manager

Company Description ICICI Prudential Life Insurance Company Limited is one of India’s leading private sector life insurance providers, offering solutions to help customers secure their families and achieve long-term financial goals. The company offers a wide range of products, including term plans, wealth plans, child education plans, and retirement plans, designed for different life stages. ICICI Prudential Life is recognized for its innovative products and strong customer commitment, with offerings such as the iProtect Smart Life Cover Plan receiving awards for product innovation. With a notable position in the life insurance industry, the company continues to grow on the strength of its values, customer focus, and service quality.
Role Description The Relationship Manager role is a full-time, on-site position based in Noida. The Relationship Manager will be responsible for managing and deepening relationships with existing and prospective customers, understanding their financial protection needs, and recommending suitable insurance solutions. Daily activities include meeting clients, explaining product features and benefits, handling customer queries, ensuring timely policy issuance and renewals, and maintaining accurate records in internal systems. The role also involves coordinating with internal teams, tracking sales targets, participating in local marketing or promotional activities, and ensuring a high standard of customer service in line with company policies and regulatory guidelines.
Qualifications
Strong customer relationship management and client servicing skills, with the ability to build trust and long-term engagement.
Sales and business development capabilities, including prospecting, need analysis, product presentation, and closing opportunities.
Communication and interpersonal skills to explain complex insurance and financial concepts clearly and professionally.
Organizational and documentation skills to manage leads, maintain accurate records, and comply with regulatory and company processes.
Basic understanding of life insurance products, financial planning, and the broader insurance or banking domain (prior experience in BFSI is preferred).
Comfort with on-site work in Noida, including meeting daily activity goals and working with cross-functional teams.
Proficiency in commonly used office software and internal CRM or policy management systems.
Bachelor’s degree in any discipline; a specialization in finance, commerce, business, or related fields is an advantage.
Relevant professional certifications in insurance or financial services, where applicable, are a plus.

Work arrangement
No