MAnager / Sr MAnager - Payroll Bureau

RAMCO CONGLOMERATE
Ramco Systems is part of the $1 billion+ diversified Ramco Group, a legacy enterprise with deep roots in industries such as cement, textiles, engineering, software, energy, and biotech. With over 75 years of heritage and innovation, the Ramco Group is a global powerhouse that blends traditional business values with modern technologies.
Ramco Systems is the Group’s technology arm, delivering next-gen enterprise software across Global Payroll, HR, Aviation MRO, ERP, and Logistics. Headquartered in Chennai, India, Ramco serves over 1,000 customers across 35+ countries and is recognized for its AI/ML-based, bot-enabled, and cloud-native solutions.
Our platform is designed for digital operations—trusted by governments, Fortune 500 companies, and high-growth enterprises alike.
If you’re looking to be part of a company that combines innovation, global exposure, and a mission to disrupt legacy systems with intelligent enterprise applications Ramco is the place to be.
ROLE OVERVIEW
The Manager / Senior Manager – Payroll Bureau oversees payroll compliance across a region or multiple countries, leading a team to ensure accurate, timely, and high-quality statutory compliance within the payroll product.
The role is pivotal in strengthening compliance governance, driving statutory development cycles, and enabling scalable, standardised processes across countries.
The individual is the primary owner of compliance delivery for assigned regions — representing the compliance function to internal and external stakeholders, holding service quality, and building a culture of accountability, accuracy, and continuous improvement.
KEY RESPONSIBILITIES
Regional Compliance Ownership & Governance
Lead compliance operations across the assigned region and ensure full statutory coverage in the payroll product.
Ensure end-to-end statutory updates — monitoring, interpretation, communication, development, testing, release — are executed with precision and timeliness.
Act as the escalation point for complex compliance interpretations, exceptions, and regulatory disputes.
Own relationships with authorities, consultants, and regulatory bodies for assigned geographies.
Build compliance governance frameworks, SOPs, and audit-ready documentation standards.
Regulatory Interpretation & Technical Oversight
Review product requirements, interpretation notes, change impact assessments, and compliance documentation prepared by the team.
Guide the team on complex multi-country regulatory analysis and accurate statutory interpretation.
Evaluate regulatory changes for business impact, system updates, and operational feasibility.
Provide clear guidance on ambiguous legal scenarios and edge cases.
Leadership, Team Management & Capability Building
Lead the team with effective workload allocation, quality checks, and timely delivery.
Mentor, coach, and upskill team members through structured training, feedback, and development plans.
Drive a culture of accuracy, ownership, accountability, and excellence in interpretation and documentation.
Conduct performance evaluations, workforce planning, and capability development initiatives.
Cross-Functional Collaboration & Customer Confidence
Partner with Product Engineering and other cross-functional teams to ensure accurate and timely implementation of regulatory requirements in the product.
Lead end-to-end review of existing statutory setups for critical countries and implement product enhancements.
Ensure timely, clear communication of regulatory changes to internal and external stakeholders.
Oversee responses to complex customer compliance queries, ensuring accuracy, logical reasoning, and consistency.
Represent Payroll Bureau in customer meetings and compliance deep-dives, building credible relationships with clients, consultants, and internal partners.
Strategic Initiatives & Innovation
Lead initiatives to scale compliance operations through automation, templates, frameworks, and standardised processes.
Partner with technology teams on AI-driven compliance research tools, dashboards, analytics, and automation projects.
Build compliance assets including whitepapers, statutory summaries, and marketing and thought-leadership content.
Identify and implement opportunities for continuous improvement, standardisation, and future-readiness.
Training & Knowledge Enablement
Drive internal and external training programmes on payroll compliance, regulatory frameworks, and statutory updates.
Strengthen organisation-wide compliance capability through structured enablement sessions.
WHAT SUCCESS LOOKS LIKE
Full statutory coverage for the region, delivered ahead of regulatory effective dates.
Complex interpretations and disputes resolved at this level rather than escalated upward.
A team whose documentation needs progressively less correction.
Customers and consultants who trust the Bureau’s statutory position without needing to verify it.
Compliance operations that scale through standardisation rather than added headcount.
KEY PERFORMANCE INDICATORS (KPIS)
Performance in this role is measured against the following indicators. Targets are set annually with the Head – Payroll Bureau and reviewed on the cadence noted.
Statutory coverage and release timeliness — statutory updates for the region delivered into the product ahead of their effective dates, with full coverage maintained. (Per release)
Compliance accuracy — statutory defects reaching production for the region, and defects traced to an interpretation error. (Per release)
Governance and escalation — frameworks, SOPs, and documentation standards current and audit-ready; complex interpretations, exceptions, and regulatory disputes resolved within the agreed timeline. (Quarterly)
Technical review quality — team documentation reviewed and signed off, and rework arising after sign-off. (Monthly)
Team capability and performance — performance evaluations and development plans completed, and capability gaps closed against plan. (Half-yearly)
Customer and stakeholder confidence — complex compliance queries resolved accurately within the agreed window, and customer deep-dives supported to a satisfactory outcome. (Quarterly)
Scale and enablement — automation, template, or framework initiatives delivered, and training programmes and compliance assets published against plan. (Half-yearly)
REQUIRED EXPERIENCE & SKILLS
Qualified Chartered Accountant, Company Secretary, or Lawyer with 7 to 10 years of relevant payroll compliance experience, or another qualification with 10+ years in multi-country payroll or statutory compliance roles.
Experience in team leadership, stakeholder engagement, and managing multi-country compliance.
Strong analytical, logical, and interpretation skills.
Ability to simplify complex regulations into clear, implementable guidance.
Excellent written and verbal communication.
High integrity, professionalism, and ownership, with pride in the quality of work and curiosity to keep learning.
Builds strong working relationships within and across teams, and coaches team members to succeed through guidance and clarity.
Adapts quickly to changing demands and shifting priorities, and takes ownership to deliver solutions.
Builds trust with internal teams, customers, and external partners, and gives them confidence through clear communication of statutory coverage in the product.
Brings structure and strategic thinking to compliance operations, and continuously improves processes.
PREFERRED QUALIFICATIONS
Knowledge of Ramco tools is an added advantage.
Experience owning authority and regulator relationships in more than one jurisdiction.
Exposure to compliance automation, analytics dashboards, or AI-assisted regulatory research tooling.
WHY JOIN RAMCO SYSTEMS
Own payroll compliance for a full region on a platform used across 35+ countries.
Direct influence on how regulation is built into the product.
Lead a compliance team and represent the function to clients and regulators.
Be part of a fast-evolving, innovation-led enterprise software company.

Work arrangement
No