Store Executive

Company Description Trove Innovations (India) Private Limited is a values-driven organization built on integrity, honesty, and transparency, with a clear purpose of creating a positive impact on the world. The company fosters a collaborative community where people share a passion for excellence and a sense of responsibility to one another and society. Diversity and inclusion are central to Trove’s culture, welcoming individuals from all backgrounds and treating everyone with respect and dignity. Trove specializes in supplying premium-quality tiles made in India, as well as imported tiles from Italy and Spain, offering a wide range of styles from contemporary to traditional, and porcelain to ceramic. Team members can take pride in contributing to high-quality products and meaningful work in an environment where they are valued and supported.
Role Description The Store Executive role is a full-time, on-site position based in Bengaluru. In this role, the Store Executive will welcome and assist customers, understand their requirements, and provide guidance on tile selections that match their design preferences and budget. Responsibilities include managing daily store operations, maintaining product displays and inventory records, and ensuring the showroom is clean, organized, and customer-ready. The role involves handling sales transactions, preparing invoices, coordinating with the back-office and logistics teams for order fulfillment, and addressing customer queries or concerns in a professional manner. The Store Executive will also support promotional activities, collect customer feedback, and contribute to a positive, inclusive, and service-focused store environment.
Qualifications
Candidates should possess strong Customer Service skills, with a focus on creating positive experiences and building long-term relationships.
Candidates should possess Retail and Sales skills, including product presentation, upselling, and closing sales in a showroom environment.
Candidates should possess effective Communication skills, both verbal and written, to interact confidently with customers and colleagues.
Candidates should possess basic Commerce knowledge, including billing, handling payments, and maintaining accurate sales records.
Relevant experience in tile, building materials, or home décor retail will be beneficial.
Ability to work on-site in Bengaluru, including weekends or extended hours as required in retail settings.
Strong attention to detail, reliability, and a professional, customer-focused attitude.
Minimum educational qualification: higher secondary education; a diploma or degree in commerce, business, or a related field is an advantage.

Work arrangement
No