Salesforce Administrator

Role Description This is a part-time remote role for a Salesforce Administrator at TSD. The Salesforce Administrator will configure, maintain, and optimize Salesforce to support program, operations, and leadership teams, including user setup, permissions, and security settings. Day-to-day tasks include managing validation rules, workflows, and data quality; creating and updating reports and dashboards for monitoring program performance and organizational impact; and supporting integrations and system updates as needed. The role will collaborate closely with cross-functional staff to understand requirements, translate them into system solutions, and provide user training and documentation. The Salesforce Administrator will also troubleshoot issues, coordinate with external technical support when required, and help ensure that data is accurate, accessible, and aligned with TSD’s mission and reporting needs.
Qualifications
Candidates should possess strong Salesforce.com Administration skills, including user management, security configuration, and basic automation.
Candidates should possess expertise in Validation Rules and data quality controls to ensure accurate and reliable information for programs and reporting.
Candidates should possess the ability to design and manage Reports and Dashboards to track key performance indicators and impact metrics.
Candidates should possess strong Analytical Skills and problem-solving abilities to translate organizational needs into effective system configurations.
Candidates should possess clear and professional Communication skills to collaborate with non-technical stakeholders and provide training and support.
Relevant qualifications such as Salesforce Administrator certification, experience in nonprofit or international development settings, and familiarity with data protection and privacy best practices are highly beneficial.
Demonstrated ability to work independently in a remote, part-time environment, manage multiple priorities, and maintain attention to detail is preferred.

Work arrangement
Yes