HR Generalist

About The Company
Priority Tax Relief is a leading organization dedicated to setting the national standard for tax debt resolution through disciplined preparation and earned trust. Our team operates with a sense of purpose and urgency, focusing on delivering exceptional outcomes for our clients. We bring clarity and strategic insight to complex tax cases, working shoulder to shoulder with clients until resolutions are achieved. Our success is measured by the stability and peace of mind we restore to our clients, emphasizing integrity, professionalism, and a client-centric approach. We foster a collaborative and growth-oriented environment where innovation and dedication are valued, and every team member is committed to excellence.
About The Role
The Human Resources Manager at Priority Tax Relief will play a pivotal role in overseeing all HR functions within the organization. This position is responsible for managing daily HR operations, supporting employee engagement, ensuring legal compliance, and partnering with leadership to develop a positive workplace culture. The ideal candidate will have hands-on experience with commission structures, Paycor or similar HRIS/payroll platforms, and core HR functions such as employee relations, benefits administration, performance management, and payroll coordination. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and is passionate about fostering employee development and organizational growth.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
5+ years of progressive HR experience, including direct support for commission-based roles (preferred).
Hands-on experience using Paycor or similar HRIS/payroll platforms, with strong data accuracy and system discipline.
Solid knowledge of federal and state employment laws and HR compliance best practices.
Demonstrated experience in employee relations, performance management, and conflict resolution.
Excellent communication, coaching, and interpersonal skills, with the ability to influence at all organizational levels.
High level of integrity, discretion, and professionalism when handling confidential information.
HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP is preferred but not mandatory.
Responsibilities
Manage the day-to-day HR needs of all employees, serving as the primary point of contact for questions, issues, and support.
Lead employee relations efforts, including coaching, investigations, corrective actions, and communication to ensure a fair and consistent workplace environment.
Serve as a benefits advisor, coordinating benefits enrollment, changes, employee education, and vendor communication.
Own and administer the performance management process, including goal setting, reviews, performance improvement plans, and career development programs.
Administer and update commission agreements and variable compensation programs, collaborating with leadership and finance to ensure clarity and accuracy.
Ensure all required training and onboarding programs are assigned, completed, and documented appropriately.
Manage complaint and conflict resolution processes, mediating disputes and recommending resolutions aligned with company values and legal standards.
Maintain and monitor performance plans to support employee growth and address underperformance issues.
Oversee records management, ensuring accurate, confidential employee records are maintained and updated in Paycor.
Ensure compliance with all applicable employment laws and safety standards, implementing necessary policies and procedures.
Develop, track, and report HR metrics such as turnover, engagement, training completion, and headcount to leadership, utilizing data to inform strategic decisions.
Regularly review and update HR policies and employee handbook, communicating changes effectively across the organization.
Train and support managers on HR policies, performance management, documentation, and effective leadership practices.
Coordinate payroll-related HR tasks, including garnishments, deductions, PTO approvals, and commission payroll inputs.
Manage the post-employment process, ensuring all separation steps and documentation are completed accurately and timely.
Benefits
Our organization provides a comprehensive and competitive compensation package, including a 401(k), medical, dental, and vision coverage, life insurance, paid time off, and a range of additional employee benefits.
Equal Opportunity
Priority Tax Relief is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. All employment decisions are made based on qualifications, merit, and business needs.

Work arrangement
No