HR Generalist / Office Administrator

About The Company
Summit Express is a dynamic and customer-focused organization committed to delivering exceptional experiences to our guests. Located in the scenic town of Silverthorne, Colorado, we specialize in providing high-quality services that enhance our clients' outdoor adventures and leisure activities. Our company prides itself on fostering a collaborative and inclusive work environment where innovation, dedication, and teamwork are valued. With a strong emphasis on community engagement and sustainable practices, Summit Express strives to be a leader in the industry while maintaining a supportive workplace culture that encourages professional growth and employee well-being.
About The Role
This is NOT a remote position; office is located in Silverthorne, CO. No relocation packages available. The Opportunity
Summit Express is seeking an experienced, hands-on Human Resources Generalist to serve as a trusted resource and practical partner to our business owners. In this role, you will be responsible for managing the day-to-day people functions, including recruiting top talent, onboarding new employees, addressing employee relations issues, administering benefits, and ensuring compliance with company policies. The successful candidate will thrive in a fast-paced environment, demonstrating initiative and the ability to work independently without extensive corporate infrastructure. You will move seamlessly between sensitive employee conversations, recruiting deadlines, benefits inquiries, and data reporting, contributing significantly to our organizational success.
Your primary focus will be to support a positive workplace culture, ensure legal compliance, and facilitate effective communication between employees and management. This role offers an excellent opportunity for an HR professional who enjoys variety, takes ownership of their responsibilities, and is committed to fostering an engaging and productive work environment.
Qualifications
Five or more years of progressive, hands-on HR experience
Experience in recruiting, interviewing, hiring, onboarding, employee relations, benefits administration, performance management, and separations
Confidence working directly with business owners and managers, providing sound judgment and clear recommendations
Strong knowledge of practical HR and employment practices, with the ability to seek specialist guidance when necessary
Proficiency with HR systems, applicant tracking systems, spreadsheets, and reporting tools
Excellent communication skills, discretion, organization, and attention to detail
A genuine service mindset with the ability to balance employee advocacy with business needs
Responsibilities
Recruit, screen, interview, select, and hire candidates for operational and office roles
Develop and execute a professional and organized onboarding process for new employees and managers
Manage employee relations matters, conduct workplace investigations, and handle performance documentation, corrective actions, and terminations in collaboration with ownership
Administer benefits programs, handle employee communications, enrollments, changes, and coordinate with vendors to ensure record accuracy
Develop and communicate company policies and procedures, ensuring employees understand expectations and managers apply them consistently
Generate and analyze HR reports and metrics, including headcount, vacancies, turnover, retention, attendance, onboarding, training, and performance follow-up
Maintain accurate, confidential personnel files and ensure compliance with administrative deadlines and documentation requirements
Support office administration projects, data reporting, document management, and provide leadership support as needed
Benefits
Competitive hourly wage of $30-$33 per hour
Opportunities for professional development and growth within a supportive environment
Engagement in meaningful ownership of the people function and influence on company culture
Collaborative work environment with direct access to decision-makers
Work in a scenic location with a vibrant community atmosphere
Equal Opportunity
Summit Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.

Work arrangement
No