Telesales Executive

Company Description HerboCleanz is a next-generation natural cleaning brand focused on safe, sustainable, and effective solutions for homes and businesses across India. The company designs plant-based, non-toxic cleaning products that deliver strong performance without compromising health or the environment. Applicants join a bootstrapped, fast-growing team that values transparency, conscious living, and innovation. HerboCleanz operates across B2B, D2C, and retail channels, challenging conventional chemical-heavy cleaning brands through modern branding and scalable distribution.
Role Description This is a full-time, on-site Telle Sales Executive role based in Manali. The Telle Sales Executive will engage potential and existing customers over phone calls, explain product features and benefits, and promote HerboCleanz’s natural cleaning solutions. Responsibilities include handling inbound and outbound calls, following up on leads, closing sales, and documenting customer interactions in CRM or call logs. The role also involves resolving basic customer queries, coordinating with the sales and operations teams for order processing, and meeting daily and monthly sales targets. The Telle Sales Executive is expected to maintain a professional communication style, provide product education, and contribute to a positive customer experience.
Qualifications
Strong telephone communication and active listening skills, with the ability to explain products clearly and persuasively.
Sales and negotiation skills, including lead follow-up, objection handling, and closing deals in a telesales environment.
Basic computer and CRM skills, including maintaining call records, updating customer details, and tracking sales activities.
Customer service skills, such as empathy, problem-solving, and a customer-first mindset when handling queries or concerns.
Ability to work on-site in Manali, manage time effectively, and meet individual and team-based sales targets.
Prior experience in telesales, call center operations, or FMCG/consumer products is preferred, but motivated entry-level candidates may also be considered.
Comfortable communicating in English and local/regional languages as needed to serve diverse customers.
Minimum educational qualification: high school diploma or equivalent; a higher degree in business, marketing, or a related field is an advantage.

Work arrangement
No